We make it easy, from start to finish. Learn more about how we care for our clients after they find their home at Westhills.

Westhills Welcomes You

Our dedicated Client Care team is here to support you through the entire construction process and beyond. As soon as you remove the subject conditions on your contract, we’ll reach out to ensure you know exactly what to expect.


We’re immersed in construction and will be your eyes and ears on the ground until you take possession of your new home! Our Options and Upgrades Coordinator can support you through every decision so that your end result is everything you’ve been dreaming of.

New Home Warranty

Our brand new homes come with an industry-leading 2-5-10 year warranty, giving you the peace of mind that you won’t be stuck dealing with major headaches after making your purchase. Every home at Westhills is built to the standards of the British Columbia Building Code, BuiltGreen certification, strict municipal regulations, and the guidelines of our warranty provider. We’re proud to work with the award-winning Travelers Canada-approved builder Verity Construction, renowned for quality workmanship and excellent service.

Learn More

The warranty provides one of the most comprehensive home warranty coverage available in North America. Commonly referred to as the 2-5-10 Warranty the details are:

  1. 2-Year Materials & Labour
      1. First Year covers any defect in material or labour
      2. First Two Years covers any defect in materials and labour supplied for the electrical, plumbing, heating, ventilation and air-conditioning delivery and distribution systems, plus exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home.


  2. 5-Year Building Envelope Warranty
      1. First 5 years covers any defects in the building envelope which permits unintended water penetration that has caused or may cause material damage to the new home.


  3. 10-Year Structural Defects Warranty
    1. First 10 Years covers any structural defects such as:
      1. Any defect in materials and labour that results in the failure of a load-bearing part of the new home
      2. A defect that causes structural damage that materially and adversely affects the use of the home for residential occupancy.

For complete warranty coverage information, please visit www.travelerscanada.ca

Request Service

Client care doesn’t stop when you move into your new home. Verity Construction is proud to offer an award-winning customer service program. Should you have a question about your home or require any additional support, the team is at your service.

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